Terms of service

TERMS OF SERVICE

Last updated: August 1, 2026

OVERVIEW

This website is operated by GOODBEING. Throughout the website, the terms “we,” “us,” and “our” refer to GOODBEING.

GOODBEING offers this website, including all information, products, features, tools, and services available through this website, to you conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.

By visiting our website, purchasing a product from us, or otherwise using our services, you agree to be bound by these Terms of Service. These Terms apply to all website visitors and users, including browsers, customers, and individuals who submit content or information.

Please read these Terms of Service carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

Our Privacy Policy is available at:

https://goodbeing.cn/policies/privacy-policy

Our Return and Refund Policy is available at:

https://goodbeing.cn/policies/refund-policy

Our Shipping Policy is available at:

https://goodbeing.cn/policies/shipping-policy

SECTION 1 — ELIGIBILITY AND ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have authorized any minor dependents under your supervision to use this website.

You may not use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose. You may not violate any applicable local, state, federal, national, or international laws while using our services.

You must not transmit viruses, malware, malicious code, or any other material that could damage, interrupt, or interfere with the operation or security of our website or services.

A violation of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel an order, or restrict access to our website when reasonably necessary, including in cases involving suspected fraud, unlawful activity, misuse of our website, payment disputes, inaccurate information, or violations of these Terms.

You understand that information you submit through the website, excluding payment card information, may be transmitted through different networks and may be modified to meet the technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission through the payment provider’s systems.

You may not reproduce, copy, sell, resell, or exploit any part of our website or services without our prior written permission.

SECTION 3 — PRODUCT INFORMATION

We make reasonable efforts to display our products, colors, finishes, materials, dimensions, specifications, and images as accurately as possible.

However, colors and finishes may appear differently depending on your screen, lighting conditions, photography, manufacturing batches, or other factors outside our control.

Product dimensions may have reasonable measurement tolerances. Decorative finishes, including brushed, polished, antique, and plated finishes, may have minor variations between products.

We may change product descriptions, specifications, accessories, packaging, prices, or availability when necessary. Any material change affecting an existing order will be communicated to the customer when reasonably possible.

Customers are responsible for reviewing product dimensions, installation requirements, plumbing connections, compatibility information, and local requirements before purchasing and installing a product.

SECTION 4 — INSTALLATION AND USE

Our faucets, fixtures, and related products must be installed and used according to the instructions provided with the product and any applicable plumbing, building, and safety requirements.

Unless otherwise expressly stated, we recommend installation by a qualified professional. Customers are responsible for determining whether a product is suitable for their plumbing system, countertop, sink, bathtub, wall, water pressure, connections, and intended use.

We are not responsible for damage caused by improper installation, incorrect connections, misuse, unauthorized modification, failure to follow instructions, unsuitable water conditions, freezing, excessive water pressure, or normal wear and tear.

Nothing in this section limits any rights or remedies that cannot lawfully be excluded.

SECTION 5 — ORDERS

Placing an order does not automatically mean that we have accepted it. We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized payment
• Shipping restrictions
• Inaccurate customer information
• Quantity limitations
• Technical or inventory errors

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

We may limit quantities purchased per person, household, address, payment method, or order.

You agree to provide current, complete, and accurate billing, shipping, payment, and contact information. You are responsible for promptly updating your information when necessary.

SECTION 6 — PRICES AND PAYMENT

All prices are displayed in the currency shown at checkout. Prices may change without notice, but price changes will not affect an order that we have already accepted, except where correction is permitted by applicable law.

Applicable taxes, shipping costs, and other charges will be displayed during checkout when required.

You agree to pay all charges associated with your order. Payment must be successfully authorized before an order can be processed.

Discount codes, promotional offers, and sale prices may be subject to additional conditions and may not be combined unless expressly stated.

SECTION 7 — SHIPPING AND DELIVERY

Shipping destinations, methods, estimated delivery times, and applicable charges are displayed on our website or during checkout.

Delivery dates are estimates and are not guaranteed unless expressly stated. Delivery may be affected by carrier delays, severe weather, natural disasters, customs processing, incorrect addresses, peak-season demand, or other circumstances outside our reasonable control.

Some orders may be fulfilled by third-party fulfillment providers and may ship from different warehouse locations.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer when permitted by law.

Please review our Shipping Policy for additional information:

https://goodbeing.cn/policies/shipping-policy

SECTION 8 — RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return and Refund Policy:

https://goodbeing.cn/policies/refund-policy

Customers must contact us before returning a product. Products returned without prior authorization or to an unauthorized address may not be accepted.

Do not automatically return a product to the address shown on its original shipping label. The designated return location may be different.

If there is any conflict between this section and our published Return and Refund Policy, the Return and Refund Policy will control to the extent permitted by applicable law.

SECTION 9 — DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Please inspect your order promptly after delivery.

If a product arrives damaged, defective, incomplete, or different from what you ordered, contact us at 3935006541@qq.com as soon as possible.

Please provide your order number and clear photographs or videos showing the product, packaging, shipping label, missing components, or reported problem.

After reviewing the information, we may provide troubleshooting assistance, replacement parts, a replacement product, a return authorization, or a refund, depending on the circumstances and applicable law.

SECTION 10 — ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to ensure that information on our website is complete, accurate, and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

These may relate to product descriptions, dimensions, specifications, pricing, promotions, shipping charges, delivery estimates, and product availability.

We reserve the right to correct errors, update information, or cancel affected orders when reasonably necessary and permitted by law. If an accepted order is materially affected, we will contact the customer or issue an appropriate refund.

SECTION 11 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, or other features operated by third parties.

Third-party services may be subject to their own terms and privacy policies. We do not control those services and are not responsible for their independent acts or omissions.

You should review the applicable third-party terms before using a third-party service through our website.

SECTION 12 — THIRD-PARTY LINKS

Our website may include links to websites or services operated by third parties.

We are not responsible for examining or guaranteeing the content, accuracy, security, policies, products, or services provided by third-party websites.

Accessing a third-party website is at your discretion. Before completing a transaction with a third party, please review that party’s terms, privacy policy, and return policy.

SECTION 13 — SHOPIFY’S ROLE

Our store is hosted by Shopify. However, purchases made through this website are transactions between you and GOODBEING.

Shopify does not sell our products and is not responsible for fulfilling our orders, answering product questions, processing product warranty claims, or providing customer service for purchases made from GOODBEING.

Information submitted through our website may be processed by Shopify and other service providers as necessary to operate the store, process payments, prevent fraud, fulfill orders, and provide related services.

SECTION 14 — PRIVACY

Our collection and use of personal information are governed by our Privacy Policy:

https://goodbeing.cn/policies/privacy-policy

Certain information may also be processed according to Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

By using our website, you acknowledge that information may be processed by Shopify, payment providers, fulfillment providers, delivery carriers, analytics providers, and other service providers when reasonably necessary to operate our store and provide services.

SECTION 15 — INTELLECTUAL PROPERTY

The content available through our website, including product photographs, graphics, logos, designs, text, videos, website layouts, and other materials, is owned by or licensed to GOODBEING and is protected by applicable intellectual property laws.

GOODBEING names, logos, product designs, and branding may not be copied, reproduced, modified, distributed, displayed, or used for commercial purposes without prior written permission.

You may use our website for personal and lawful shopping purposes. No other right or license is granted unless expressly stated in writing.

SECTION 16 — REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit a product review, photograph, suggestion, comment, idea, or other content to us, you confirm that you have the right to provide it and that it does not violate another person’s intellectual property, privacy, publicity, or other rights.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish content you voluntarily submit in connection with our website, products, customer service, and marketing, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, abusive, fraudulent, misleading, obscene, defamatory, infringing, or unrelated to the product or service being reviewed.

You may not submit false reviews, impersonate another person, or use a misleading email address or identity.

SECTION 17 — PROHIBITED USES

You may not use our website or services:

• For an unlawful or fraudulent purpose
• To violate applicable laws or regulations
• To infringe intellectual property or privacy rights
• To harass, threaten, abuse, discriminate against, or harm another person
• To submit false or misleading information
• To upload viruses, malware, or malicious code
• To collect or track personal information without authorization
• To send spam, phishing messages, or automated solicitations
• To interfere with the security or operation of the website
• To scrape, crawl, copy, or extract website content through unauthorized automated means
• To evade security features, purchase limits, or fraud controls
• To place orders using stolen or unauthorized payment information

We may suspend or terminate access to our website if we reasonably believe that a prohibited activity has occurred.

SECTION 18 — TERMINATION

These Terms remain effective while you use our website or services.

You may stop using our website at any time.

We may suspend or terminate your access if you materially violate these Terms, misuse our services, engage in fraudulent or unlawful conduct, or create a security risk.

Termination does not eliminate payment obligations, liabilities, or rights that arose before termination. Sections that by their nature should continue after termination will remain effective.

SECTION 19 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate information and reliable services. However, except for any express product warranty provided in writing and any warranty required by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes statutory warranties, consumer rights, or remedies that cannot lawfully be excluded or limited.

SECTION 20 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, GOODBEING and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of, or inability to use, our website or services.

This limitation does not apply to liability that cannot legally be excluded, including liability arising from fraud, willful misconduct, gross negligence, or death or personal injury where exclusion is prohibited by law.

For claims relating to a purchased product, our liability will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, these limitations apply only to the extent legally permitted.

SECTION 21 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold GOODBEING harmless from third-party claims, losses, liabilities, and reasonable costs arising from:

• Your unlawful use of our website or services
• Your material violation of these Terms
• Your infringement of another party’s rights
• Content you submit without the necessary rights or permissions

This obligation does not apply to the extent that a claim results from our own unlawful conduct, negligence, or breach of these Terms.

SECTION 22 — FORCE MAJEURE

We will not be responsible for delays or failures caused by events outside our reasonable control, including natural disasters, severe weather, fires, floods, epidemics, labor disruptions, transportation interruptions, carrier delays, governmental actions, customs delays, power failures, internet outages, supply chain disruptions, or similar events.

We will make reasonable efforts to communicate material delays and fulfill affected obligations when reasonably possible.

SECTION 23 — SEVERABILITY AND WAIVER

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

SECTION 24 — GOVERNING LAW AND CONSUMER RIGHTS

These Terms and any separate agreements through which we provide services are governed by the laws applicable to the jurisdiction in which GOODBEING has its principal place of business, without regard to conflict-of-law principles.

However, if you are a consumer, you retain any mandatory protections and rights provided by the laws applicable to you that cannot lawfully be waived.

Any dispute will be handled by a court with lawful jurisdiction, unless the parties agree to another legally permitted method of resolving the dispute.

SECTION 25 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies published on our website, constitute the entire agreement between you and GOODBEING regarding your use of the website and purchase of products.

These Terms replace prior communications or agreements concerning the same subject matter.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 26 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our services, business practices, legal obligations, or website features.

The current version will be posted on this page with an updated revision date.

Changes will apply after publication unless applicable law requires additional notice. Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 27 — CONTACT INFORMATION

Questions about these Terms of Service, products, orders, returns, or customer service should be sent to:

GOODBEING

Website: https://goodbeing.cn

Email: 3935006541@qq.com