Shipping policy
SHIPPING POLICY
Last updated: August 1, 2026
Shipping Destinations
We currently ship to eligible addresses within the United States. Shipping availability will be confirmed during checkout.
We do not currently offer international shipping.
Shipping Costs
Standard shipping is free for eligible orders delivered within the United States. Any applicable shipping charges will be clearly displayed at checkout before payment is completed.
Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Orders placed on weekends or U.S. public holidays may begin processing on the next business day.
Once an order has entered the fulfillment process, we may not be able to cancel it or change the delivery address.
Estimated Delivery Time
Most orders are expected to arrive within 3–7 business days after processing. The total estimated time from placing an order to delivery is generally 4–9 business days.
Delivery estimates are not guaranteed. Severe weather, carrier delays, peak shopping periods, incorrect or incomplete addresses, natural disasters, and other circumstances outside our reasonable control may affect delivery.
Order Fulfillment
Orders may be fulfilled by third-party fulfillment providers and may ship from different warehouse locations within the United States.
If an order contains multiple products, the products may arrive in separate packages or on different dates. You will not be charged additional shipping fees when an order is divided into multiple shipments.
Order Tracking
When tracking information becomes available, it will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become active after receiving the shipping confirmation.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address.
Please contact us as soon as possible if you notice an error in your delivery address. We cannot guarantee that an address can be changed after the order has entered the fulfillment process.
If a package is returned because of an incorrect or incomplete address, additional shipping costs may apply before the order can be shipped again.
Delayed or Missing Packages
If your order has not arrived within the estimated delivery period, please review the tracking information and confirm that the shipping address provided during checkout is correct.
If the tracking information has not been updated for several business days, or if the package appears to be lost, please contact us at 3935006541@qq.com with your order number.
Packages Marked as Delivered
If tracking shows that a package has been delivered but you cannot locate it, please:
- Check around the delivery location, entrances, garage, mailbox, and other secure areas.
- Ask household members, neighbors, or building management whether they accepted the package.
- Allow one additional business day, as some carriers may update tracking shortly before the package is delivered.
- Contact us at 3935006541@qq.com if the package still cannot be located.
Damaged or Incorrect Orders
Please inspect your order after delivery.
If your product arrives damaged, defective, incomplete, or different from the product you ordered, contact us at 3935006541@qq.com as soon as possible.
Please include your order number and clear photographs or videos showing the product, packaging, shipping label, and reported issue.
Returns and Refunds
For information about returns, exchanges, and refunds, please review our Return and Refund Policy:
https://goodbeing.cn/policies/refund-policy
Please contact us before returning any product. Do not automatically return a product to the address shown on the original shipping label, as the designated return address may be different.
Contact Us
If you have questions about shipping or delivery, please contact:
GOODBEING
Website: https://goodbeing.cn
Email: 3935006541@qq.com